Privacy Policy
Purpose
Planters International Berhad ("Planters", "we", "our", or "us") respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, store, and safeguard personal information obtained through our website, business operations, projects, events, and professional engagements.
By interacting with Planters or using our website, you acknowledge the practices described in this Privacy Policy.
Scope
This Privacy Policy applies to personal information collected from:
Website visitors
Clients
Business partners
Suppliers
Consultants
Contractors
Event participants
Job applicants
Interns
Volunteers
Researchers
Members of the public who contact us
Information We Collect
Depending on the nature of your interaction with Planters, we may collect information such as:
Name
Organisation
Job title
Email address
Telephone number
Mailing address
Company information
Payment or billing information where applicable
Correspondence with us
Information submitted through forms
Event registrations
Website usage information
We only collect personal information that is reasonably necessary for legitimate business purposes.
How We Use Your Information
Personal information may be used to:
Respond to enquiries.
Deliver our services.
Manage projects and business relationships.
Process registrations for events or programmes.
Communicate important updates.
Administer contracts.
Improve our website and services.
Comply with legal and regulatory obligations.
Protect our legitimate business interests.
We do not sell personal information to third parties.
Cookies & Website Analytics
Our website may use cookies and similar technologies to improve user experience and understand website performance.
Cookies may help us:
Remember user preferences.
Analyse website traffic.
Improve website functionality.
Enhance user experience.
Users may configure their web browsers to refuse cookies, although certain website features may not function as intended.
Disclosure of Information
Planters may disclose personal information where reasonably necessary:
To authorised employees.
To professional advisers.
To service providers supporting our operations.
To regulators or government authorities where required by law.
To business partners involved in delivering agreed services.
We take reasonable steps to ensure that any third parties handling personal information maintain appropriate standards of confidentiality and security.
Data Security
Planters implements reasonable administrative, technical, and organisational measures to safeguard personal information against unauthorised access, disclosure, alteration, misuse, or loss.
While no method of electronic transmission or storage can guarantee absolute security, we continually seek to maintain appropriate safeguards consistent with recognised good practices.
Data Retention
Personal information is retained only for as long as reasonably necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, or protect the Company's legitimate interests.
When no longer required, personal information will be securely deleted, anonymised, or otherwise disposed of in an appropriate manner.
Your Rights
Subject to applicable laws, individuals may request to:
Access their personal information.
Correct inaccurate information.
Update their personal details.
Withdraw consent where applicable.
Request deletion of personal information where legally permissible.
Certain requests may be subject to legal, contractual, or operational limitations.
Third-Party Websites
The Planters website may contain links to third-party websites.
Planters is not responsible for the privacy practices or content of external websites and encourages users to review the privacy policies of those websites independently.
Children's Privacy
Our website and services are not intended for the collection of personal information from children without appropriate consent.
Where applicable, parents or legal guardians should supervise children's use of online services.
International Data Transfers
Where necessary for legitimate business operations, personal information may be processed or accessed across different jurisdictions.
Planters takes reasonable measures to ensure that personal information continues to receive appropriate protection consistent with applicable legal requirements.
Changes to this Privacy Policy
Planters may update this Privacy Policy periodically to reflect changes in legal requirements, technology, business practices, or operational needs.
The latest published version on our website shall apply.
Contact Us
Questions relating to this Privacy Policy or requests concerning personal information may be directed to Planters through the contact details published on our website.
Policy Governance
This Privacy Policy forms part of the Corporate Governance Framework of Planters International Berhad.
The Company reviews this Policy periodically to ensure continued alignment with applicable privacy laws, recognised governance practices, and evolving business requirements.
Related Policies
This Policy should be read together with the Company's:
Corporate Governance Framework
Code of Conduct
Anti-Bribery & Anti-Corruption Policy
Anti-Money Laundering Policy
Whistleblower Policy
Supplier Code of Conduct
Terms & Conditions
Environmental & Research Data
In addition to personal information, Planters may collect or manage environmental, ecological, geospatial, monitoring, and research data as part of its professional services. While such information may not always constitute personal data, the Company applies appropriate governance and security measures to protect sensitive project information, confidential client data, and proprietary environmental intelligence.